Privacy Policy

Introduction

At Setient, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Our commitment to privacy is core to our mission of building AI infrastructure that respects boundaries.

Setient Ltd is registered in England and Wales. We are registered with the Information Commissioner's Office (ICO) under registration number ZB177011 as a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For queries about our data controller registration, contact privacy@setient.co.uk.

Information We Collect

We collect information that you provide directly to us, including:

• Account registration information (name, email, company)
• Payment and billing information
• Communications with our support team
• Usage data and analytics

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. For products like Doxi, documents are encrypted client-side before upload — we hold only ciphertext and cannot access stored document contents.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@setient.co.uk.